TRAMAVENCA's Quality Management system is based on three approaches: The process approach allows the company to plan its processes and their interactions.
The PHVA cycle makes it possible to ensure that the TRAMAVENCA processes, are well resourced and properly managed, where opportunities for improvement are identified and acted upon. And the Risk-based thinking allows TRAMAVENCA to determine the factors that could cause your processes and your business management system to quality deviate from planned results, to implement preventive controls, where the objective will be to minimize the negative effects and maximize the use of opportunities as they arise.
In this sense, the Quality Management department carried out a diagnostic evaluation of the Quality Management system, with the purpose of identifying, determining and establishing controls that allow the implementation of ISO 9001: 2015 Standards.
LEADERSHIP: We bet on the formation of leaders, who in turn inspire your entire work team.
EXCELLENCE: We take all our operations to the highest level of satisfaction
COMMITMENT: Always focused on the fulfillment of all planted objectives
EFFECTIVENESS: It is not only having optimal processes, but optimizing resources and the stipulated times.
TEAMWORK: We form an organization where each involved person develops their maximum potential and offers a contribution to the team.
CORPORATE IDENTITY: Everyone involved feels identity and belonged to the organization and what she represents by offering her maximum potential in each process.
Be recognized as the venezuelan shipping agency first choice for customers in venezuela and the world guaranteeing greater satisfaction to our clients by covering their commercial needs and management thanks to our strategic alliances throughout the national territory.